Strategic Plan

Effectiveness and Planning

How we support the college community

We advance the college mission and values by supporting data-informed decision-making and a range of continuous improvement efforts. We work to make data accessible, transparent, and actionable, to empower faculty, staff, and administrators to make informed choices that support student success and College effectiveness.

As stewards of institutional data, we are also committed to data quality, ethical use, and One-College collaboration. This includes participating in and supporting the college’s Data Governance Task Force to ensure clarity, consistency, and integrity in how data is defined and used across systems and departments. See Data Governance on page 23 of the President’s FY 25 Work Plan.

Explore our offices

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Institutional Effectiveness

The Office of Institutional Effectiveness provides access to quality data and information to support equitable student success, data-informed decision-making, institutional effectiveness, strategic planning, accreditation, grants and state and federal reporting.

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Labor Market Information

The Office of Labor Market Information provides data on job trends, employment rates, wages, demographics, and in-demand skills. It also includes job growth forecasts, required skills, certifications, and average wages by occupation and location.

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Program Review

The Office of Program Review takes a holistic approach to evaluating programs by examining the interconnected elements that contribute to their success and impact on students, PCC, and the community. Focus areas include academic quality (student learning and outcomes assessment), student support services, equity and access, workforce alignment, business and industry partnerships, and sustainability (efficient use of resources).

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Continuous Improvement

We support action-oriented reflection, helping departments and units use data to refine practices and improve outcomes.

Key data partners across the college

Data stewardship is a distributed responsibility at PCC. Effectiveness and Planning values our college partners and their leadership in these essential areas:

  • Learning Assessment – Led by the Learning Assessment Council (LAC)
  • Curriculum development and peer review – Facilitated by Instructional Administration and Faculty, Educational Advisory Council’s Curriculum Committee, and Learning Assessment Council
  • Employee data systems and analytics – Managed by Human Resources Information Systems (HRIS) in People Strategy Equity & Culture
  • Project coordination and implementation – Supported by Project Management teams and IT Governance

We work closely with these teams and others to ensure PCC data practices align and complement each other, so you get the right support from the right place.

New projects launching in Effectiveness and Planning this year

  • Data and analytics resources (Fall 2025)
  • Overview and data orientation resources by role (Fall 2025)
    • Executive 沙巴体育官网
    • Administrative Assistants
    • Pathway Deans
    • Program Deans and Directors
    • Faculty Chairs/SAC Chairs
    • Advisory Board Members
    • Faculty
    • Staff (Advising, Career Services, Enrollment, etc.)
  • Program Review (Fall 2025)
    Fall 2025 Academic Program Review and prior Program Review documents

Effectiveness and Planning team

Dr. Dieterich Steinmetz
Dean, Effectiveness and Planning

Celeste Armstrong-Cortez
Administrative Assistant, Effectiveness and Planning

Laura Massey, MBA
Director, Institutional Effectiveness

Dr. Magda D’Angelis
Coordinator, Labor Market Information

Selena Niles, BS
Coordinator, Program Review

Need help understanding data or using it for planning?

Contact us at effectiveness-and-planning@pcc.edu

Partner pages