Client Services Manager, Career Pathway certificate
Your source for skill-building
Do you need to build experience specific to your field or particular job function? MSD Career Pathway certificates offer participants focused study in a particular area of customer service.
Build enterprise value by developing, leading, and motivating diverse customer service teams to perform effectively in a rapidly changing marketplace.
Note: Effective September 1, 2025 Associate Degree: Management and Supervisory 沙巴体育官网ment, Career Pathway Certificate: Client Services Manager, and Career Pathway Certificate: Client Services Professional will no longer be offered due to restructuring of the MSD program.
Individualized coaching
As a Career Pathway student, you can get one-on-one support to help you access resources, services, and employment. You may also be eligible for financial support to help you with the costs of college.
Get connectedAward information
Awards with a icon can be earned online (no scheduled meetings).
| Award | Length (attending full-time) | Financial aid eligible | Currently accepting students? |
|---|---|---|---|
| Career Pathway Certificate: Client Services Manager | Less than 1 year |
Learn more about Management and Supervisory 沙巴体育官网ment and all 4 awards available »
Online
SoutheastCourses
Course listing for the 2025-2026 catalog year.
| Code | Title | Credits |
|---|---|---|
| CIS?120 | Digital Literacy | 4 |
| or?BA?131 | Introduction to Business Technology | |
| MSD?101 | Principles of Management and Supervision | 3 |
| MSD?105 | Workplace Communication Skills | 3 |
| MSD?107 | Organizations & People | 3 |
| MSD?113 | Influence Without Authority | 1 |
| MSD?115 | Improving Work Relations | 3 |
| MSD?116 | Creative Thinking for Innovative Change | 1 |
| MSD?117 | Customer Relations | 3 |
| MSD?121 | 沙巴体育官网 Skill 沙巴体育官网ment | 3 |
| MSD?151 | Working with Difficult People | 1 |
| MSD?157 | Constructive Conflict Skills | 1 |
| MSD?174 | Time Management | 1 |
| MSD?177 | Team Building | 1 |
| Total Credits | 28 | |
Career exploration
laptop Self-help with career coach
Take a career self-assessment to learn more about yourself and careers in this industry, and browse data on wages and employment trends.
user friends Career Services
PCC’s Career Services staff can help you match your talents to rewarding professions.
Next steps
Applying to PCC is free and only takes a few minutes.Apply now
Not quite ready to apply?
We can help you get the information you need.